Opening Times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 18:30
Thursday 07:15 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Telephone:01782 276999
Fax:01782 729134
Out Of Hours:111

Audley Health Centre,
Church Street,

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency. If you need a doctor outside of normal surgery hours, please phone the out of hours number above and you will given the healthcare advice you need or direct you straight away to the local service that can help you best.


We operate a complaints procedure as part of the NHS system for dealing with complaints. Our complaints procedure meets national criteria. Complaints should be addressed to Mrs Julie Stokes, Practice Manager. She will contact you and discuss your complaint. You may be offered an appointment to discuss your problem in more detail. All complaints are documented and you will be advised in writing of the outcome of the complaint. Further information is available in our practice complaints leaflet, which is available on request.


The Patient Advice and Liaison Service focus on improving the service to NHS patients and the service is confidential. As a patient, relative or carer sometimes you may need to turn to someone for on the spot help. This is where the PALS Manager can help. She can provide advice and support, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from the NHS.

The local PALS – Tel: 0800 030 4563
Morston House
The Midway
Newcastle Under Lyme

ICAS is a national service that supports people who want to make a complaint about their NHS care or treatment. The local ICAS website is


If you’re not sure who to contact, or you want advice about how to complain, you can contact your local PCT – NHS North Staffordshire – on 0845 602 6772.

Complaints Team
Morston House
The Midway
Newcastle Under Lyme

Violent or Abusive Patients

The Practice operates a Zero Tolerance Policy. Patients who behave in a violent or abusive way will be removed from the list with immediate effect.

What Our Patients Say

MB gave Dr R J Page & Ptrs a rating of 5 stars

I would like to thank all staff especially the doctor for all their kind attention and help. I have received fabulous care over the past few months. 

Visited in February 2016. Posted on 18 February 2016

Ruth Selwood gave Dr R J Page & Ptrs a rating of 5 stars

I cannot praise this practice enough. The doctors, the nursing staff, the receptionists are all friendly, warm, caring, compassionate and nothing is too much trouble. They go out of their way to help and if they can’t help they will give you information on someone who can. The staff are fantastic and there should be some kind of recognition for them. 

Visited in December 2015. Posted on 09 December 2015

Neil Travis gave Dr R J Page & Ptrs a rating of 5 stars

Excellent practice always able to get an appointment using the on line system and first class treatment especially by one doctor. Feel very privileged to have this service available. Keep up the good work. 

Visited in December 2015. Posted on 21 December 2015

SSY gave Dr R J Page & Ptrs a rating of 5 stars

Me and my family have always thought this surgery and its Doctors to be outstanding in every way, we have been to other surgeries years ago but attention to detail and good bedside manner are always achieved when anyone visits this practice.

They are compassionate, patient, consistent and helpful every time, and I am so thankful that we have this on our doorstep, when we have heard friends and alike talking about their surgery they have never talked about their surgery as being as good in so many ways, Audley Health Centre is by far both modern and traditional, in fact I wouldn’t move house because I have such a good surgery for fear of ending up with something of a lower standard and less accommodating.

Keep up the good work.

Truly grateful!

The Yates family

Visited in October 2015. Posted on 14 October 2015

peter snell gave Dr R J Page & Ptrs a rating of 5 stars

I do not go to doctors as a rule but i have had need recently and i must say the care and help has been wonderful. My GP has to me been outstanding from the arranging of visits to Cobridge hospital ,their care was just fantastic, and to Haywood hospital, absolutely great, and visit to my home. Really top marks. peter snell Thank you

Visited in October 2015. Posted on 21 November 2015

Y Powell gave Dr R J Page & Ptrs a rating of 5 stars

I had the same doctor throughout my pregnancy and they were absolutely fantastic. Any worries or concerns I had, they listened and I felt as if they genuinely cared and didn’t see me as just another patient.
Unfortunately now I have moved out of the area and am having to find another GP and am devastated.
Fantastic doctor!

Visited in July 2015. Posted on 28 July 2015

Anonymous gave Dr R J Page & Ptrs a rating of 5 stars

my Mother has been a patient at Audley Health Centre for a number of years and during this time the doctors have been excellent. The past few years her illness has made surgery visits impossible so home visits by a GP were needed. At no time did a GP refuse to come out and she was treated with a great deal of respect at all times. She passed away on the 6th June aged 95 and the surgery phoned me to arrange an interview with her doctor. I met them today and they explained very sympathetically about bereavement and how it affects people and stressed that the practice was there should I require someone to talk to. I would like to thank all at Audley Health Centre for the caring way my bereavement has been handled.

Visited in June 2015. Posted on 17 June 2015

Anonymous gave Dr R J Page & Ptrs a rating of 5 stars

Last Friday both my husband I needed to make emergency appointments – between our first call to the surgery at 8.10am and 1pm we had both been seen by doctors and had our separate conditions taken very seriously and examined thoroughly ; both of us had been referred for blood tests and had blood taken (the service at Bradwell is brilliant) and my husband had had a chest xray (the walk in centre was also excellent) and had returned home.
A thoroughly efficient experience especially when there are so much negative media on the availability and service offered by GPs.

Visited in January 2015. Posted on 22 January 2015

Anonymous gave Dr R J Page & Ptrs a rating of 5 stars

We have been with them since 1986 and don’t feel the need to change. They are brilliant.

Visited in January 2015. Posted on 31 January 2015

Anonymous gave Dr R J Page & Ptrs a rating of 5 stars

At a time when the media are demonizing the NHS here is proof that things can splendidly & that most of the staff truly care.

Visited in September 2014. Posted on 07 October 2014

Anonymous gave Dr R J Page & Ptrs a rating of 5 stars

The nurse is an extremely helpful compassionate and caring person. My daughter is usually petrified of needles. This nurse has over come her fears today after years.

Nothing is ever too much trouble. This nurse is an absolute credit to Dr Pages surgery.

I can’t thank her enough.

Visited in August 2014. Posted on 01 August 2014

Marjory gave Dr R J Page & Ptrs a rating of 5 stars

Over the years lived in many towns and have had a lot of Dr’s. I have to say never have I come across a surgery where everyone is helpful, from the reception, the nurses and doctors. It is such a cheery waiting room, i’m sure that is where the healing begins. Keep up the good work and thank for saving my life.
Visited in July 2013. Posted on 14 July 2013